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Seniors' Health Insurance Information Program

As the Forsyth County coordinating site for the SHIIP program, Shepherd's Center trained volunteers can help answer your questions about Medicare, Prescription Drug Plans, Medicare supplements, Medicare Advantage Plans and long-term care insurance.
The Seniors' Health Insurance Information Program (SHIIP), a program of the N.C. Department of Insurance, offers free guidance to Medicare beneficiaries who are uniformed, misinformed or just confused about insurance coverage, how Medicare works, what is covered and what to do next. You'll get unbiased information in simple-to-understand language.

We can help explain Medicare related matters without "sales" efforts or confusing terms. We can also help with you medical claims paperwork or policy comparisons.

For residents of the Forsyth County ... Call 748 - 0217 or email

The North Carolina SHIIP Website can be found at:    


The Shepherd's Center and Senior Services hold regular "Welcome to Medicare" workshops designed for those who are new to Medicare.

If you will be eligible for Medicare soon, the workshop “Welcome to Medicare" may be of interest. Attend the two-hour program and learn about the many options available so that you can make the choices that are right for you when the time comes to enroll.

Before requesting a face-to-face appointment with a SHIIP counselor to discuss your Medicare options, it is advised that you attend a “Welcome to Medicare” session.

            Monthly Welcome to Medicare Sessions

To accommodate those still working, or if a daytime meeting is not convenient, the Shepherd's Center holds sessions on the first Tuesday evening of most months at various locations throughout Forsyth County from 5:30 p.m. - 7:30 p.m. See the link below for the next workshop and location.    SEE FLYER FOR NEXT SESSION. You may also register online at

                   Annual Open Enrollment Sessions

The Medicare Annual Open Enrollment period is  from October 15 to December 7. During that time, Medicare Beneficiaries can elect to change their Medicare plans including Medicare Advantage plans, prescription drug plans, and if qualified, elect a Medigap or Supplement plan. Sessions will be held at the Shepherd's Center from October to December on most Friday afternoons. Reservations are required.       

Using The Medicare Website to Enroll in Plans

The Medicare website ( is an excellent resource for individuals who wish to compare plans as well as enroll in a Medicare Advantage Plan or a Prescription Drug Plan. A tutorial is attached to guide you through the process. If you need assistance, please call and  we will provide you assistance.  SEE ATTACHED RESOURCE FOR GUIDANCE





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